Privacy policy

1. WHAT HAS CHANGED AFTER ENTRY INTO FORCE OF A NEW LEGISLATION?
1.1. Since the beginning of our business, we take care of your personal data security, so there are no cardinal changes in our activities. After the entry into force of the new regulation, we only needed to supplement your rights with the new ones. We will continue to adhere to these principles of personal data protection:
1.1.1. The processing of personal data in a lawful, fair and transparent manner (the principle of legality, integrity and transparency);
1.1.2. To collect personal data for specified, clearly defined and legitimate purposes and not to continue to deal with a method incompatible with those purposes (purpose limitation principle);
1.1.3. Ensure that the processed personal data is adequate, appropriate and only necessary for the purposes for which it is processed (data minimization principle);
1.1.4. Ensure that personal data is accurate and updated as necessary; take all reasonable steps to ensure that personal data that is not accurate in relation to the purposes for which they are processed are immediately deleted or corrected (accuracy principle);
1.1.5. Personal data should be kept in such a way that the identity of the data subjects can be identified for no longer than is necessary for the purposes for which personal data are processed (the principle of limiting the length of the storage);
1.1.6. The processing of personal data in such a way as to ensure the proper security of personal data, including protection against unauthorized processing or processing of unauthorized data, and against accidental loss, destruction or damage (integrity and confidentiality), by appropriate technical or organizational measures.

2. WHAT KIND OF MY PERSONAL DATA DO YOU COLLECT AND PROCESS?
2.1. We collect and process only the adequate and appropriate personal data.
2.2. Personal data we collect and manage when you shop for:
2.2.1. When you shop in our e-shop without creating an individual account for contracting and executing, we collect the following personal data: 2.2.2. Please provide the delivery address of the goods only if you wish to place the goods for your convenience at the specified address.
2.3. The personal data we collect and manage when creating your account in our online store, but without any purchase:
2.3.1. To make shopping in our e-shop as convenient and quick as possible, you can create a personal account. When you create a personal account, we collect and manage the following data for you: 2.4. Other personal data that we collect and process for you through our online store:
2.4.1. When you shop in our online store for your convenience, we also collect and process the following data: 2.4.2. Indicate another person who will take your purchased goods if such person has given his agreement. By providing us with the information of third parties, who take the goods, you confirm that you have the agreement of such persons for the transfer, use and handling of their personal data.

3. WHAT IS THE PURPOSE OF COLLECTING AND USING MY PERSONAL DATA?
3.1. We collect your personal data only for specified, clearly defined and legitimate purposes and we will not continue to deal with any way that is incompatible with those purposes.
3.2. Your personal data is processed for the contract:
3.2.1. When you create a personal account in our e-shop, but without buying anything, you will be able to continue your shopping at any time without having to register again. To give you the opportunity to extend your purchase at any time, we collect and process the following personal data: 3.2.2. You can also provide additional personal data that we will process only upon you picking them up and saving them in your personal account.
3.3. Your personal data is processed for contract award and execution:
3.3.1. To sell the goods, which you choose in the e-shop, we need to process your personal data: 3.3.2. Please provide the delivery address only if you wish to place the goods for your convenience at the specified address.
3.4. Your personal data is processed for service improvement and activity analysis:
3.4.1. We want our e-commerce to be as simple and convenient as possible, so we conduct a continuous analysis of our activities, that analyze and manage your personal data: 3.5. For your general and personalized offerings and profiling purposes, your personal data is managed:
3.5.1. To provide you with generic offers and for our lotteries we process the following personal data for you: 3.6. For your requests and questions, your personal data is being processed:
3.6.1. To provide you with high quality services and to ensure the full service, your personal data, which you have provided by creating a personal account and shopping, we also handle by answering the questions and dealing with requests.

4. IS MY PERSONAL DATA COLLECTED AND PROCCESSED LAWFULLY?
4.1. We assure you that we collect your personal data only for lawful reasons, i.e. Your personal data is collected and processed only by:
4.1.1. When purchasing goods between you and us, we conclude a sales contract and process your data on this basis;
4.1.2. By registering in our e-shop and creating a personal account, we process your data in preparation for you to purchase goods in the future;
4.1.3. With your agreement to process your personal data;
4.1.4. By complying with the applicable laws;
4.1.5. By specifying the authorities authorized by the State.

5. CAN I REFUSE TO GIVE THE RIGHTS TO USE MY PERSONAL DATA AND STILL SHOP AT OPENAUTO.LT ELECTRONIC SHOP?
5.1. You can always refuse to give the rights to use your personal data for additional processing, that is for analysis and marketing purposes only. However, there is no way to complete the purchase without the required data for ordering, because we cannot complete such an order.
6. TO WHOM IS TRANSMITTED MY PERSONAL DATA?
6.1. Personal data is only communicated to trusted third parties with whom we have entered an agreement and only to the extent that is necessary for the provision of the service. To provide the proper services for you, we will transfer your personal data to the following partners:
6.1.1. Courier companies that deliver goods to you at the addresses indicated;
6.1.2. Suppliers of goods who bring you Goods directly.
6.2. Your Personal Information is also provided by:
6.2.1. To law enforcement institutions in accordance with the procedure provided by legal acts of the Republic of Lithuania;
6.2.2. Public authorities and courts, where such a requirement is provided for by applicable law.

7. HOW LONG IS MY PERSONAL DATA KEPT?
7.1. Your personal data is kept for the time necessary to complete the contract for the purchase of goods, but at the very least we are obliged to do the legal acts regulating our activity. Your personal data processed by you with the agreement of such personal data is processed and stored prior to your cancellation date.

8. HOW CAN I MEET WITH MY KEPT PERSONAL DATA?
8.1. You have the right to get acquainted with your personal data. You can access your personal data in the following ways:
8.1.1. Send us an application by e-mail: info@openauto.eu;
8.1.2. After filling out the request, visit our site at https://Openauto.eu/gdpr.

9. HOW CAN I CHANGE MY PERSONAL DATA?
9.1. If you find that your personal information is inaccurate or incomplete and you want to change or refine it, you can do this in the following ways:
9.1.1. In your personal account, in your profile editing environment;
9.1.2. Send us an application by e-mail: info@openauto.eu;
9.1.3. Notify us by phone: +370 690 22212;
9.1.4. Arriving at our sales outlets.

​10. CAN I REQUIRE TO DELETE MY PERSONAL DATA?
10.1. You have the right to request that you no longer manage your personal data and to cancel it, your personal data will be deleted upon receipt of your request.
10.2 We are sorry, but your personal data will not be deleted from our database if, upon receiving your request, we will determine:
10.2.1. Your personal data is needed to achieve the purposes for which they were collected or processed;
10.2.2. You have not canceled the agreement for the processing of your personal data;
10.2.3. You did not agree to the processing of your personal data, but such processing is necessary because of our legitimate interest;
10.2.4. We handle your personal data under European Union law and national law;
10.2.5. We need to process your data due to legal claims, enforcement or defense.
10.3 You can submit an application for erasing your personal data in the following ways:
10.3.1. In your personal openauto.lt account;
10.3.2. Send us an application by e-mail: info@openauto.eu;
10.3.3. Notify us by phone +370 690 22212;
10.3.4. Arriving at our sales outlets.

11. CAN I RESTRICT THE RIGHT OF HANDLING MY PERSONAL DATA, HOW TO DO IT?
11.1 You have the right to restrict us from processing your personal data. By limiting the processing of your personal data, we will no longer take any action. You may restrict the processing of personal data in any of the following circumstances:
11.1.1. Your personal data is inaccurate (Personal data processing actions in this case will be limited to checking the accuracy of the data);
11.1.2. Your personal data is processed illegally, but you do not agree to delete your data;
11.1.3. Your personal data is necessary for claiming, enforcing or defending legal requirements;
11.1.4. Your personal data is processed against you in the event of such personal data being processed (Data processing will be limited to this basis until we verify that the reasons for which we handle your personal data are superior to you).
11.2. You may restrict the processing of your personal data in the following ways:
11.2.1. Submitting us an application through your personal openauto.lt account;
11.2.2. Send us an application by e-mail: info@openauto.eu;
11.2.3. Notify us by phone: +370 690 22212;
11.2.4. Arriving at our sales outlets.

12. CAN I REVOKE MY CONSENT AND HOW TO DO IT?
12.1. You may revoke your consent to the processing of your personal data at any time. You can cancel your consent in several ways:
12.1.1. In the personal profile for my profile editing environment, uncheck the checkbox next to your consent.
12.1.2. Send us an application by e-mail: info@openauto.eu;
12.1.3. Notify us by phone: +370 690 22212.

13. WHAT IS THE RIGHT TO DATA TRANSMITTING? HOW CAN I USE IT?
13.1. The right to data portability means that you are authorized to obtain personalized data that you submit, which we manage by automated means, in a systematic, commonly used, computer-readable and interoperable format. In the case of technical possibilities, and upon request from you, such data may be forwarded directly to another person specified by you.
13.2. You can apply for submitting or forwarding personal data in a structured format in the following ways:
13.2.1. Through your personal openauto.lt account;
13.2.2. Send us an application by e-mail: info@openauto.eu;
13.2.3. Requesting by phone: +370 690 22212;
13.2.4. Arriving at our sales outlets;
13.2.4. After filling out the request, visit our site at https://Openauto.eu/gdpr.

14. HOW CAN I MAKE AN APPLICATION FOR THE IMPLEMENTATION OF MY RIGHTS?
14.1. You may submit requests for processing your personal data in the following ways:
14.1.2. Through your personal openauto.lt account;
14.1.3. Send us an application by e-mail: info@openauto.eu;
14.1.4. Requesting by phone: +370 690 22212;
14.1.5. Arriving at our sales outlets.
14.2. In your system, we carry out your identification per your e-mail address. When applying to us in one of the following ways, always provide your email address for which the information is provided. If you do not indicate the email, or if it is not addressed to the applicant's email address, we will not be able to identify you properly and submit the information requested by you or to fulfil your request. 
14.3. For your convenience, application forms can be found online by logging in to your personal profile.
14.3.1. If you think that your rights have been violated, you can contact the State Personal Data Protection Inspectorate for the protection of your rights.

15. WHAT IS COOKIES?
15.1. Cookies are small text files that are downloaded to your device when you visit the relevant website. Cookies help us recognize your device and help us improve the functionality of our website and make it easier to use.
15.2 For more information on cookies and how to use them, see the Cookie Policy https://www.openauto.eu/cookies-policy